How can I maximize the insurance claims process?

auto claimsSubmitting a claim on your auto or home policy isn't difficult; all you do is contact your insurance agent, fill out the proper form and wait until an adjuster to look over the damage.

Each state has prompt-pay laws which are basically time requirements for insurers to respond to claims. If you think that it's been far too long and you're still sitting with no response, then you might want to contact your state's insurance department.

If you make too many claims, the process might be chaotic and somewhat long. If you make two or three claims in a short period of time, often a year, your insurance company is probably going to cancel your policy.

Try not to make claims that aren't necessary, because of the fact that claims usually cause high risks for insurance companies. If you really need to make a claim, don't be afraid to do so, just know that there might be unpleasant repercussions.

Here are some tips for handling auto and home insurance claims:

  • Try not to use a "lawyer' or warn that you are going to hire one: Just because hiring a lawyer, might seem somewhat threatening to your insurance company, that doesn't make it so. In fact, once you hire a lawyer, your insurance company is going to directly contact your lawyer instead of you. If you really need help with settling our claim, feel free to call your state insurance department first. If you have a large home insurance claim and need help settling it, try hiring a public adjuster to work for you.
  • Get repair estimates: This is important information for your insurance adjuster, because now he will be able to get a second opinion on repairs needed for your vehicle or home.
  • Keep a copy of the police report: Try to keep a copy of the police report as additional information.
  • Make temporary repairs: Try to only make small repairs without your adjuster.
  • Keep documents: Try to get as much documents as you possibly can. These documents should include either photographs or videotapes. This will provide visual information. Try to take pictures from every side of your car/home.
  • Understand what your policy says: Make sure that you know what is covered and what isn't.
  • Immediately state your claim: The sooner you file the claim, the sooner your claim will be settled.