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Learning Center -> Car Insurance Guide

Car Insurance Companies And The Claim Process

You are sitting at the stop light and a car smashes into you from behind. You had the foresight to get collision and comprehensive auto insurance coverage, but what do you do now? Many times after an accident drivers do not know what to do or who to contact to repair any damage or file a claim. The claim process starts when you contact your car insurance provider and let them know you need to file a claim. Your vehicle insurance company will get a copy of the accident report, and this will be entered into your claim information, so there is no need for you to pay for a copy of the accident report unless you want a copy for another reason.

When you contact the vehicle insurance carrier as soon as possible after the accident, they will ask you several questions about what happened, any damage you saw to your vehicle, any injuries if they occurred, and more. Then your car insurance representative will give you a claim number for this incident. Write this number down and save it, because it may be needed if you contact your vehicle insurance provider about this claim. The time it takes to process your claim will vary depending on several different factors, including the size of your auto insurance company and the facts involved in the claim. Some car insurance companies advertise and specialize in speedy claims assistance and resolution. Other companies may specialize in accident forgiveness or other aspects of vehicle insurance. It is critical that you contact your car insurance carrier, no matter who they are or what your coverage levels are, as soon as possible after an accident to let them know about it.

Filing a claim with your vehicle insurance company does not have to be a complicated or long drawn out ordeal if you understand the claim process and know what to expect. Most auto insurance companies have a specific amount of time, under the law and according to your vehicle insurance policy, to either accept and pay the claim or to deny the claim and specify the exact reasons the car insurance claim was denied. If the vehicle insurance carrier denies your claim, you can appeal to the company and see if that solves the issue.

If your appeal is unsuccessful, and you still believe your claim is valid, you may have to hire an attorney or file suit against the auto insurance carrier yourself. Your vehicle insurance policy outlines your rights and responsibilities under the contract, and the policy determines which claims are covered and which claims are denied, so read your auto insurance policy very carefully if there is any doubt. Discuss your coverage needs with the car insurance agent when you purchase your vehicle insurance policy, to make sure you are covered for every eventuality. Use online car insurance quotes to find the best price on your vehicle insurance. If you do file a claim with your car insurance company, be patient and follow the claims process through.

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