Filing a Claim to Recover with Renters Insurance

When you unfortunately find yourself having to file a claim following a loss due to events such as fire, flood or theft, be prepared to provide as much information as possible.

Should you suffer a loss to the property you are renting either as a resident or a business owner contact your agent immediately in order to have the best chance of recovering a claim on your renters insurance policy.

The insurers’ agent will set up an appointment with an adjuster who will come out and analyze the damage, giving you an estimate on the cost for repair or replacement. Policyholders should not be hesitant to request assistance from their agent when it comes to filling out their claim.

Renters who have suffered a loss may want to acquire an estimate from a contractor to compare with the insurers’ estimate. Some contractors will charge a fee for the service; however you might be able to acquire a credit for the fee, should the contractor complete the repair.

If you have had an incident at the residence you are renting, be sure to prevent a second episode from taking place.

An example would be if windows have been broken, be sure to board them up in order to protect against vandalism or weather damage. Check to see if the costs associated with boarding up windows are covered in your renters’ insurance policy.

Note that your insurer does have the right to inspect the damaged property and can say no to reimbursing you for any damage repaired prior to the company’s inspection. Be sure to avoid initiating permanent repairs until your insurer has inspected the property and you have talked over the terms of the agreement on the cost of repairs.

Insurers do have an obligation to pay claims right away and also in a fair manner.

Take note that if the value of the loss should be disputed, the policy provides for an appraisal. Be sure to research the appraisal clause in your policy for instructions on how to move forward or check with your agent or company representative.

Should you need further assistance, contact your agent, your insurance company or local department of insurance for more assistance in order to meet your insurance needs.